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Day: July 7, 2025

Jerry W. Mooty Jr A Visionary Voice in Texas Premier Real Estate

Leadership

Jerry W. Mooty Jr: A Visionary Voice in Texas Premier Real Estate

by CEO Weekly Staff

By: Tom White In the dynamic world of premier real estate, Jerry W. Mooty Jr. has become a recognized figure ...

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Douglas Lemott Jr. Is A Seasoned Cybersecurity Leader with a Military Backbone

Leadership

Douglas Lemott Jr. Is A Seasoned Cybersecurity Leader with a Military Backbone

by CEO Weekly Staff

By: SEO Mavens Douglas Lemott Jr., currently serving as the Chief Information Security Officer (CISO) for the Analysis and Resilience ...

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The Female Advantage: How Women Leaders Drive Cultural Transformation

Leadership

The Female Advantage: How Women Leaders Drive Cultural Transformation

by CEO Weekly Staff

In today's fast-paced, innovation-driven business environment, culture is no longer a secondary concern—it's a competitive differentiator. While many organizations have ...

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Brodie Proctor’s Approach to Culturally Competent Entertainment Representation

Leadership

Brodie Proctor’s Approach to Culturally Competent Entertainment Representation

by CEO Weekly Staff

In an industry where representation often falls short of authenticity, Brodie Proctor recognized a significant gap: the absence of culturally ...

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5 Retirement Planning Essentials Every Woman Over 50 Should Know

Lifestyle

5 Retirement Planning Essentials Every Woman Over 50 Should Know

by CEO Weekly Staff

Planning for retirement is a crucial step for everyone, but for women over 50, it often involves unique considerations. From ...

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The Power of First Impressions: How Exterior Design Impacts Property Perception

Business

The Power of First Impressions: How Exterior Design Impacts Property Perception

by CEO Weekly Staff

You never get a second chance to make a first impression, and nowhere is this more evident than in property ...

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Exploring Ravi Kumar Kota’s Approach to Data Analytics and Retail Innovation

Leadership

Exploring Ravi Kumar Kota’s Approach to Data Analytics and Retail Innovation

by CEO Weekly Staff

By: Henry Mitchell If people were asked to describe technology with just one word, some of the most common descriptions ...

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Beyond Perks The Crucial Role of Vision in Employee Engagement

Leadership

Beyond Perks: The Crucial Role of Vision in Employee Engagement

by CEO Weekly Staff

In the modern workplace, organizations often look to perks—such as gym memberships, free snacks, or flexible schedules—as quick fixes for ...

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How Mahipal Yalla Transformed Enterprise Storage Migration at Bank of America

Business

How Mahipal Yalla Transformed Enterprise Storage Migration at Bank of America

by CEO Weekly Staff

By: Bianca Mendoza In the world of enterprise banking technology, where system reliability directly impacts global operations, Mahipal Reddy Yalla ...

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Accountability Without Burnout Inspiring Ownership and Commitment

Leadership

Accountability Without Burnout: Inspiring Ownership and Commitment

by CEO Weekly Staff

Accountability is a cornerstone of high-performance workplaces, but when misapplied, it can lead to micromanagement, stress, and burnout. Leaders often ...

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Haley Garcia Elevating Real Estate Through Empowerment, Strategy, and Heart

Business

Haley Garcia: Elevating Real Estate Through Empowerment, Strategy, and Heart

by CEO Weekly Staff

By: Tom White A Journey Rooted in Purpose For more than two decades, Haley Garcia has built a respected presence ...

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Lauren Clark: The Marketing Maven Transforming Real Estate in the Texas Hill Country

Business

Lauren Clark: The Marketing Maven Transforming Real Estate in the Texas Hill Country

by CEO Weekly Staff

By: Tom White In the scenic hills of Dripping Springs, Texas, Lauren Clark has gained recognition as an innovative figure ...

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Zelda Cain: Educating, Empowering, and Elevating Real Estate Across Texas

Leadership

Zelda Cain: Educating, Empowering, and Elevating Real Estate Across Texas

by CEO Weekly Staff

By: Jon Stojan From Corporate America to Community Champion In the heart of Houston, Texas, Zelda Cain is redefining what ...

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Kimm Ferrell: The Heart of West Texas Real Estate Building Generational Success

Business

Kimm Ferrell: The Heart of West Texas Real Estate Building Generational Success

by CEO Weekly Staff

By: Nia Bowers In the sprawling landscape of West Texas, where relationships run as deep as the oil wells and ...

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How Compensation Is Calculated in Personal Injury Cases

Business

How Compensation Is Calculated in Personal Injury Cases

by CEO Weekly Staff

Lexington, Kentucky, has its own set of laws and procedures that may influence personal injury claims. For example, Kentucky follows ...

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Austin Real Estate: How Sudhakar Karumuri (aka SK) Built a Legacy of Ethics, Education, and Empowerment

Business

Austin Real Estate: How Sudhakar Karumuri (aka SK) Built a Legacy of Ethics, Education, and Empowerment

by CEO Weekly Staff

By: Wyles Daniel In the heart of Austin, where innovation meets tradition and dreams take flight against the backdrop of ...

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Multinational Startup Viggotech’s AI Addresses the Sales Follow-up Challenge, Helping Humans Focus on Relationships

Business

Multinational Startup Viggotech’s AI Addresses the Sales Follow-up Challenge, Helping Humans Focus on Relationships

by CEO Weekly Staff

By: Elle dela Cruz A bootstrapping multinational team achieves notable improvement in deal closure and customer retention by creating the ...

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By: Elle dela Cruz A bootstrapping multinational team achieves notable improvement in deal closure and customer retention by creating the first "Customer Communication Takeover" platform. In B2B sales, deals often do not falter because of poor products or pricing. Rather, they can slip through the cracks when follow-ups are overlooked. When calls go unanswered, emails are left unchecked, and attention shifts elsewhere, opportunities fade slowly, and the financial impact can be significant. Industry reports suggest that poor follow-up practices could cost businesses over $280 billion annually. Michael Gerges recognized this as more than just a flaw in the process, but also in its structure. While most automation tools were tacked onto CRM platforms, they often overwhelmed sales teams with dashboards and sequences without truly addressing the issue of missed follow-ups. Gerges, with his background in clinical and technical systems, believed that timing played a crucial role and that humans should not have to shoulder this responsibility alone. Though the initial MVP tested the platform in healthcare-adjacent markets, specifically in Cosmetics and Veterinary sales, this was a deliberate move to validate the core engine. The company quickly shifted focus toward enterprise sales environments, particularly in the Financial, Real Estate, and Automotive sectors, where the cost of missed follow-ups can be especially high and sales cycles demand consistent engagement.

A System That Steps In Before Deals Fade

Viggotech started with a straightforward but ambitious idea: build an AI that knows when to follow up, how to approach it, and when to stop. The goal was not to replace human sellers but to assist them in maintaining momentum. The engine was designed to pick up on cues from customer silence, contextual signals from previous communications, and timing patterns that may indicate either opportunity or risk. As part of its commercial pivot, viggotech’s platform began generating AI-driven follow-ups: emails, reminders, and contextual nudges based on CRM activity. The results were noticeable and relatively fast. Over just four months, the company secured nine paying customers. Deal closure rates among users improved by up to 65 percent. Perhaps most notably, not a single customer left the platform, and every contract remained intact. Some clients chose to extend their agreements to multi-year terms, with several opting for three-year deals, an uncommon move for early-stage startups. The company also reported a 94 percent retention across its customer base.

A Category With a Name and a Purpose

Rather than categorizing the product under CRM tools or marketing automation, viggotech coined the term Customer Communication Takeover. This term reflects what the product aims to do: take over the parts of customer communication that tend to fall through the cracks, then return the conversation to the salesperson when it is “warm” again. The AI does not send out messages indiscriminately. It waits, adapts, and learns when a buyer has gone silent versus when they are simply reflecting. It adjusts tone based on the recipient’s previous engagement. The goal is continuity and to keep the conversation flowing across gaps that human memory alone cannot always bridge. This form of “agentic AI,” a term used by Gartner’s 2025 report to describe systems that can independently carry out tasks on behalf of users, is expected to become a significant part of enterprise sales operations in the near future.

Profitability Without External Investment and No Clients Lost

What makes viggotech’s story particularly remarkable is its business model. The company has been fully bootstrapped, building everything in-house and operating without external funding. Despite this, it reached profitability just four months after launch. In an industry where software subscriptions can fluctuate and where annual churn rates often exceed 15–20 percent, viggotech’s early performance stands out. None of the nine clients dropped off, and most signed longer contracts. Feedback from users suggests they feel reinforced by the system, rather than replaced by it. “It’s unusual to see a startup with no churn,” says Gerges. “But this AI isn't seen as an optional add-on. It became a crucial tool almost overnight. Once teams started using it, they realized it addressed a gap they hadn’t even recognized. It didn’t replace anyone, but it made everyone more effective. Once it became embedded in their daily workflow, removing it wasn’t even a topic of discussion.”

What Happens When Follow-Up Becomes a Strength

Sales is often described as a relationship-driven business, but relationships don’t thrive on memory alone. They require rhythm. In practice, this means following up multiple times, not just once or twice, with tact, timing, and context. Viggotech doesn’t overwhelm users with constant alerts or leave follow-ups to chance. Instead, it allows humans to step back in at the right moment, when the conversation is still relevant, and when the decision-maker is still engaged. As the company expands, its roadmap is focused on high-stakes sales environments, especially in Financial Services and Automotive, where AI-powered follow-ups could influence key quarterly results. Though it is still early days, and the nine clients represent a small sample, the results—65 percent better deal closure, 94 percent retention, zero churn, and multi-year contracts—suggest that viggotech has tapped into a significant area of inefficiency. Rather than disrupt sales teams, viggotech aims to support them. It is not about replacing the human voice, but ensuring it is heard more often and at the right time.

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