How ContactPoint 360 Turns Cost-Center Operations Into Recovered Revenue

By Angela Cordoba Perez The numbers ContactPoint 360 likes to cite from one collections engagement read like a finance report, not a support one. The firm points to recovered bad debt, meaningful annual savings, and payment processing that runs around the clock. ContactPoint 360, the customer experience and outsourcing firm headquartered in Texas and founded […]
Genia Stevens and the Case for Access

Genia Stevens has spent more than 25 years learning what happens when a founder cannot get in the room. She is the Founder and CEO of Jumpstart South Central Wisconsin, a regional nonprofit that helps Black and Latino business and nonprofit founders grow across Rock, Jefferson, Green, and Walworth Counties. She is also the Founder […]
What Working With Executive Leaders Taught Aang Lakey About Human Behavior and Change

The Human Challenges Behind Executive Leadership We think of executive leadership as something people earn through credentials and strategy. But beneath the prestige is a very human reality. When you strip away the title, you find the same thing you’d find anywhere: people trying to be understood, trying not to fail, and trying to figure […]
St. Louis Realtor Christina Southard Treats Every Home Like Her Own

Christina Southard has spent the last twelve years working as a Realtor in St. Louis, and the way she talks about the work makes it clear this is not just a job to her. She is a St. Louis native, born and raised in North County, and the youngest of four children. She was the […]
How Stefanie Peti Reinvented Herself and Redefined Pet Travel With MOOR NYC

By: MOOR NYC The actress and producer is proving that great brands are born from purpose, building TSA-approved MOOR NYC into a new benchmark for luxury pet travel. Few entrepreneurs set out to reinvent an industry they never planned to enter. Stefanie Peti did exactly that, turning a personal frustration into MOOR NYC, a luxury […]