By: Wyles Daniel

While many agencies prioritize volume, speed, and inexpensive labor, Team Up Now takes a different approach, focusing on fair wages, long-term relationships, and, as a result, more sustainable business outcomes. A Deloitte study suggests that mentored employees are more likely to remain with an organization for at least five years, with a 68% greater chance.

With its offshore team headquartered in the Philippines and a growing client base across Australia, Team Up Now offers tailored support across operations, admin, customer care, and web development. But what sets them apart isn’t just the range of services – it’s the ethos behind how they deliver them.

“For many, outsourcing is typically seen as a way to save money, but for me, outsourcing is about building teams across borders. It’s also about fairness. If we’re paying someone to do great work, they deserve to be paid fairly and treated with respect,” says Julius. His firm belief is that outsourcing can be life-changing when done properly, not just for business owners, but for the team members too.

As a result of focusing primarily on cost savings, many companies overlook the human aspect. Staff members on the other end of those tasks are often treated like cogs in a machine—paid the bare minimum, given little to no connection to the business, and left out of the bigger picture.

Julius isn’t just hoping for more equal wages across the globe; he’s actively working to reduce the gap. He acknowledges there will always be a difference in pay between someone working in Melbourne and someone based in Manila, as the cost of living isn’t the same. However, he believes the wage gap shouldn’t be as wide as it has traditionally been in outsourcing. For him and his co-founder, Eiza, who early in her career was told she’d only land clients if she charged $2 an hour, that way of thinking no longer fits and undervalues people’s contributions.

The impact of focusing on quality work and employee loyalty is evident. One Team Up Now client, who runs a digital marketing and creative solutions agency, was juggling everything from lead generation, outreach, and follow-ups, while also managing the business. Once Riva came onboard through Team Up Now, she took full ownership of that space, including LinkedIn strategy and lead magnet creation. With that mental load lifted, the founder finally had the headspace to focus on strategy and creative direction. “Riva didn’t just fill a role – she’s had a significant impact on how I operate. I feel supported, more focused, and more able to step into the leadership and creative space my business really needs me in,” says the client.

At Team Up Now, they’re committed to reducing the wage gap and paying people at least the industry standard in their region, not just what they can afford to offer.

Forbes reports that employees who feel valued are 4.6 times more likely to perform at their best. Team Up Now isn’t just doing the right thing, they’re building stronger, more sustainable teams.

Disclaimer: The information provided in this article is for general informational purposes only. It is not intended as business, financial, or legal advice. Always seek professional guidance or consult with a qualified expert for advice tailored to your specific situation. While the article references studies and reports, individual results may vary, and no guarantees or warranties are made regarding outcomes or performance.