By: Brandon Taylor
Led by Jason Hammers, the new locally owned franchise will deliver full-service mitigation, reconstruction, and content support, with an emphasis on clear communication and insurance-claims guidance.
CHICAGO, IL (January 19, 2026):
Paul Davis Restoration of NW Chicago, a new locally owned and operated property restoration franchise, announced today that it plans to open in early February to serve homeowners, property managers, and local businesses throughout Chicago’s Jefferson Park and Mayfair areas, Edison Park, and Norwood Park, as well as Old Irving Park. The new location will provide 24/7 emergency response and a full-service restoration approach designed to reduce stress, improve transparency, and guide customers through the restoration process with consistent communication.
With a focus on preparedness and customer care, Paul Davis Restoration of NW Chicago will support properties impacted by unexpected damage and disruptions by coordinating mitigation, reconstruction, and contents-related work under one roof. The franchise will also help customers navigate insurance claims by managing documentation and communicating directly with carriers, reducing confusion and keeping projects moving forward.
Overview: What Paul Davis Restoration of NW Chicago Will Offer on Day One
When the new franchise opens in early February, Paul Davis Restoration of NW Chicago will provide around-the-clock emergency service for property owners who need immediate help after a damaging event. The team will be equipped to manage the restoration process from the initial call through the final rebuild, with services structured to support both residential and commercial needs.
Key service commitments and capabilities will include:
- 24/7 emergency response with a goal of reaching true emergencies in under two hours, depending on call volume and conditions
- Full-service continuity that brings mitigation, reconstruction, and contents support together in a coordinated workflow
- Insurance-claims support through direct coordination with insurance carriers, thorough documentation, and the use of industry-standard estimating software
- Free on-site assessments to evaluate damage, explain next steps, and provide clarity before any commitments are made
- Workmanship assurance focused on setting clear expectations and delivering quality work without high-pressure sales tactics
The franchise will serve key Northwest Chicago neighborhoods, including Jefferson Park and Mayfair, Edison Park and Norwood Park, and Old Irving Park, with a primary focus on ZIP codes 60630, 60641, and 60634.
Leadership: Local Ownership and a Service-Forward Approach
Paul Davis Restoration of NW Chicago will be led by Jason Hammers, who brings a community-minded approach to the business and plans to prioritize empathy, responsiveness, and steady communication throughout each project. The franchise’s leadership philosophy is grounded in listening first, explaining options clearly, and guiding customers through what can be an unfamiliar and stressful experience.
Rather than relying on broad promises, the team’s stated goal is to deliver a calm, professional customer experience built around transparency, dependable updates, and practical support for property owners and managers.
Customer Experience: Reducing Stress Through Communication and Claims Support
Property damage can quickly create uncertainty, especially when repairs, mitigation, and insurance questions overlap. Paul Davis Restoration of NW Chicago is positioning its service model to address common pain points customers experience in this category, particularly around inconsistent communication and unclear timelines.
The franchise will work to reduce friction in the restoration process by:
- Taking ownership of project coordination across mitigation, reconstruction, and contents needs
- Providing proactive updates so customers understand what is happening and what comes next
- Communicating clearly with insurance adjusters and carriers to help claims progress smoothly
- Offering guidance that is informative and supportive, without pressure or rushed decision-making
The team is also tailored to support insurance agents, adjusters, and property managers seeking a dependable restoration partner with consistent documentation practices and a high-touch communication cadence.
Credentials and Standards: Training, Background Checks, and Industry Alignment
Paul Davis Restoration of NW Chicago will operate with a standards-first mindset, aligning its processes with established restoration training and professionalism expectations.
Credentials and operational standards include:
- Institute of Inspection, Cleaning and Restoration Certification (IICRC) alignment, with IICRC-certified technicians as part of the team
- Ongoing training to maintain readiness and support consistent service delivery
- Background checks for team members as part of the hiring and onboarding approach
- Modern, high-tech equipment and vehicles are intended to support effective response and efficient project execution
These measures are designed to support reliable field performance and give property owners added confidence in who is entering their home or facility during a stressful time.
Value-Added Options: Discounts and Inclusive Service
In addition to its core restoration and reconstruction services, Paul Davis Restoration of NW Chicago noted several customer-focused options intended to make service more accessible and responsive to community needs, including:
- Military discounts available
- A minority-owned and operated local business presence within the broader Paul Davis brand network
The franchise’s leadership emphasizes that professionalism and respect will remain central to every customer interaction, from the first call through project completion.
Community Preparedness and Local Focus
As it prepares to open, Paul Davis Restoration of NW Chicago plans to take an educational, community-oriented approach by sharing practical information that helps residents and businesses prepare for common seasonal risks. This may include tips and guidance intended to help property owners reduce preventable damage, understand what to do immediately after an emergency, and know what questions to ask when restoration services are needed.
The franchise’s local focus is centered on being present, responsive, and consistent for Northwest Chicago neighborhoods, especially for property owners and managers who value reliable communication and a single partner capable of managing the full restoration journey.
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“People often call restoration companies on one of the worst days they have had as a homeowner or property manager,” said Jason Hammers, who will lead Paul Davis Restoration of NW Chicago. “This team is being built around empathy, transparency, and dependable communication. The goal is to show up ready, explain what’s happening in plain language, and guide customers step by step through mitigation, the insurance process, and the rebuild so they feel supported from the first call to the final walk-through.”
Call to Action
Paul Davis Restoration of NW Chicago plans to open in early February and will provide 24/7 emergency service across Jefferson Park and Mayfair, Edison Park and Norwood Park, and Old Irving Park. To learn more about the upcoming launch, services, and availability, call (833) 473-7692 or visit the Paul Davis Restoration of NW Chicago website. Community members can also follow updates and preparedness resources on the team’s YouTube channel and Instagram profile.
About Paul Davis Restoration of NW Chicago
Paul Davis Restoration of NW Chicago is a locally owned and operated property restoration franchise serving Northwest Chicago neighborhoods, including Jefferson Park and Mayfair, Edison Park and Norwood Park, and Old Irving Park. Opening in early February, the team will provide 24/7 emergency response and continuity of full-service restoration, including mitigation, reconstruction, and content support. The franchise emphasizes proactive communication, clear expectations, and insurance-claims guidance to help reduce stress during property emergencies.
