By: Georgette Virgo

The Australian business sector has consistently recognized Next Level Elevators as a leader in its field for innovation and excellence. Over the past decade, the company has garnered numerous prestigious awards, including the 2022 Growth Award, the 2023 Specialized Small Business Award, and the 2024 Business of the Decade from the Australian Small Business Champion Awards. 

Additionally, it has won accolades such as Marketing Excellence and Business Transformation from The Australian Business Awards and was named Best Residential Lift Company and Leading Elevator Specialist by APAC Insider. These awards highlight Next Level Elevators’ entrepreneurial mindset, dedication to excellence, and innovative nature.

Introducing Italian-Made Excellence

One key reason Next Level Elevators has earned such high recognition is its exclusive partnership with renowned Italian manufacturer Eltec. This collaboration enables Next Level Elevators to deliver advanced home elevators that prioritize energy efficiency and blend superior functionality with elegant design, optimizing both performance and aesthetic appeal.

Bringing Eltec’s technology to its home elevators means focusing on all-electric elevator technology. Traditional hydraulic elevators, despite their previous popularity in residential buildings, now face significant drawbacks due to their oil dependency and operational noise. Next Level Elevators has seen this gap and turned to all-electric solutions to solve the problem. 

The flagship all-electric models—The Eltec Volare and Eltec HLB, offer whisper-quiet operation, eliminate common hydraulic system problems such as oil leaks and mechanical noise, and deliver superior energy efficiency. The streamlined design operates without needing a dedicated motor room or hydraulic oil, maximizing available space and adhering to more contemporary sustainability standards.

Next Level Elevators’ technical sophistication is evident in its simplified power requirements. Its home elevators operate on a standard 230V 10A power supply, offering energy-efficient performance compared to traditional models. This makes them a smart choice for homeowners aiming to balance efficiency with technological advancement. Next Level Elevators also perfectly balances form and function, offering a sustainable solution that meets modern architecture and lifestyle needs.

Boutique Business Model

Unlike many competitors focusing on mass production, Next Level Elevators has a boutique business model emphasizing quality over quantity. This outlook allows it to maintain high craftsmanship and attention to detail in the home elevators it installs. Each project is treated as unique, with elevators customized to fit each household’s specific needs and aesthetic preferences.

“Our business model isn’t about churning out as many elevators as possible,” explains Terpstra. “We’re focused on delivering premium products tailored to each customer.” This philosophy has helped Next Level Elevators carve out a niche in the market as a high-end home elevator provider that combines functionality with luxury.

This tailored approach means Next Level Elevators can offer a more personalized service. From design consultations to choosing the final finishes and post-installation support, customers receive individualized attention throughout every step of the process. This results in an elevator that perfectly matches the owner’s style and transportation needs. 

A True Success Indicator: Customer Satisfaction

Next Level Elevators achieves success not just through its home elevators but also through how it treats its customers. The company has built its reputation on a customer-centric perspective that prioritizes reliability and long-term satisfaction. 

For instance, its industry-leading seven-year warranty (T&Cs apply) reflects its confidence in the durability and performance of its all-electric elevators.

“We believe in standing behind our products,” says Terpstra. “That’s why we offer a seven-year warranty—because we know our elevators are built to last.” This assurance is rare in the elevator industry, where warranties typically range from one to five years. 

This extended coverage allows Next Level Elevators aims to give customers peace of mind that their investment will continue to perform reliably for years to come.

Through its positive feedback, Next Level Elevators has also gained the trust and loyalty of its customers. With over 500 five-star reviews, the company has consistently highlighted the superior quality of its home elevators and the exceptional service provided throughout the process.

“These glowing reviews make every award we’ve received even more meaningful,” Terpstra shares. “They validate the effort we put into delivering Australians the best experience in the lift industry.”

For Terpstra and the entire team at Next Level Elevators, the awards they receive serve as both recognition and motivation to push even further. As technology evolves and new competitors enter the market, they understand the importance of constantly innovating, staying attuned to customer needs, and elevating the industry to new heights. 

Each award reinforces their commitment to excellence, driving them to refine their products and services while maintaining their leadership in the all-electric elevator space.

Please visit Next Level Elevators’ website to learn more about their elevators.

Published by: Holy Minoza