By: Dylan Maddox
A large loss can mean coordinating several companies, one to dry the building, one to tear out damage, and another to rebuild. Paul Davis Restoration of Portland/Vancouver says it handles every phase itself, as one company.
Every Phase Under One Company
The company describes its scope directly. “We offer full service from mitigation and dry out, to demo, abatement (in-house), full contents restoration and storage (textiles, electronics, hard goods, furniture…) and full reconstruction services,” the team said. “We partner with our customers,” the company added. The company serves communities across the Portland and Southwest Washington metro area, including Camas.
Estimating Software Built for Insurance Work
The company uses Xactimate for insurance-related work and T&M Pro for commercial projects, both industry-standard platforms.
Moving Money to Where It Matters Most
The company also points to how it approaches spending during an active claim. “We help move money from unnecessary areas to more critical ones to get jobs done right with the best quality,” the team said.
What Portland/Vancouver Clients Are Saying
Recent client feedback continues to highlight communication and care during difficult circumstances. Shea P. said the entire team was truly incredible to work with from the initial meeting through the full fire damage cleanup, describing everyone involved as caring, pleasant, and easy to communicate with after an unfortunate loss. Dawn C. said project manager Chris communicated well after a laundry room pipe burst and flooded the main level, provided excellent resources for subcontractors, and made sure the family was happy with the final restoration. Chris F. said the team was prompt and professional when water leaked into a finished basement and didn’t try to gouge them on an out-of-pocket job, adding that they trust the company and would hire it again.
Does The Company Handle Mitigation And Reconstruction Itself?
Yes. The company’s services include mitigation and dry-out, demolition, in-house abatement, full contents restoration and storage, and full reconstruction.
What Kinds Of Belongings Does The Contents Service Cover?
The company says its contents restoration and storage covers textiles, electronics, hard goods, and furniture.
What Software Does The Company Use For Estimating?
The team uses Xactimate, an industry-standard estimating platform, for insurance-related work, and T&M Pro for commercial projects.
How Does The Company Prioritize Spending On A Claim?
The company says it helps move money from unnecessary areas to more critical ones to get jobs done right with the best quality.
Does The Company Respond Around The Clock?
Yes. The company says IICRC-certified specialists and project managers respond 24/7, and that it runs two shifts per day with people on duty seven days a week.
What Guarantees Does The Company Offer?
The company offers a parts and labor guarantee and a workmanship guarantee.
How Experienced Is The Team?
The company says its team is tenured, with many over five years, a number over ten, and one for 17 years.
How Does The Company Report On Projects?
The company says it provides daily reports on mitigation jobs and weekly reports on construction projects. It also holds job progress summaries with its entire team weekly or bi-weekly, which it says creates accountability for progress.
Does The Company Repair Before Replacing?
Yes. The company says it tries to restore first and replace only when it is required, saving both money and time.
Are Weekend Appointments Available?
Yes. Weekend appointments can be scheduled by request.
What Areas Does Paul Davis Restoration Of Portland/Vancouver Serve?
The franchise serves Portland, Beaverton, Gresham, Hillsboro, Tigard, Vancouver, Camas, and dozens of surrounding communities across the Portland and Southwest Washington metro area.
Stay Connected With Paul Davis Restoration of Portland/Vancouver
For project updates and community news, homeowners can follow Paul Davis Restoration of Portland/Vancouver on Facebook and LinkedIn for the latest company news.
