By: Maria Williams
An increasing number of businesses are turning to artificial intelligence to drive innovation and efficiency, drawn by the widely touted benefits of reducing costs, reducing operational clutter, and freeing employees to do more valuable work that requires a human touch. But this powerful tool is a double-edged sword, as the implementation itself can be difficult, complex and costly to roll out across an organization.
To help businesses navigate this new landscape, Acquire BPO recently announced the new division Acquire.AI, which is focused on guiding businesses through the intricacies of the AI revolution.
This new AI consulting service provides a comprehensive strategic framework for AI initiatives, which the company says will enhance processes and productivity and drive growth. It supports the full AI journey, including diagnosis, solution design, planning, implementation, and ongoing operations. Acquire.AI has already collected a healthy roster of clients representing global powerhouses across health insurance and energy.
Acquire.AI differentiates itself by remaining vendor-agnostic, which is critical in this time of rapid changes in the vendor marketplace. Solutions are customized according to the organization’s needs, and boosted by Acquire’s deep industry experience spanning finance, healthcare, logistics and energy.
CEO Scott Stavretis explained, “Aligned with our company’s strategic vision, Acquire.AI underscores our commitment to innovation, enabling businesses to leverage AI for a competitive edge. We anticipate that this will make a substantial impact on businesses striving to unlock the full potential of AI, positioning Acquire.AI as a key catalyst in their journey to success.”
Acquire has been at the forefront of addressing the growing demand for outsourcing solutions since its establishment in Melbourne, Australia, in 2005, where its global headquarters is located. Since then, it’s expanded across three continents and four countries and recently opened its U.S. headquarters in Irving, Texas, where it plans to add 100,000 employees by 2023.
A core component of Acquire’s growth strategy is helping organizations adapt to AI, which it believes is crucial for brands to remain competitive.
In a recent interview, Stavretis said: “In today’s challenging business environment, brands are finding that AI-driven solutions are now a necessity. But, they’re overwhelmed by the number of AI solutions and are constrained by time to do the necessary research and testing.”
To help solve this issue, Stavretis believes deeper expertise is needed. “As a consulting service, Acquire.AI harnesses ongoing market analysis and practical experience to guide brands in pinpointing areas where AI can significantly enhance efficiencies, and then we help them implement it.” Notably, these services are especially valuable given the amount of time and resources it would otherwise take a company to research and test AI solutions themselves.
Stavretis continues, “All the hype surrounding new and evolving AI technologies further complicates the decision-making process, making it difficult for brands to identify where to begin and how to strategically deploy AI for maximum impact.” As the CEO notes, given AI’s relatively sudden yet sizable expansion, options for different AI solutions introduce a sort of “analysis paralysis,” causing businesses to stagnate instead of making progress with a technology intended to boost productivity.
As AI continues to evolve rapidly, businesses will need an ally and trusted partner to remain ahead of the curve and thrive in the digital age. Acquire.AI is positioned well to support organizations in adapting to these changes and driving sustainable growth.
Published by: Martin De Juan
