The CEO’s Test, “Does This Serve the Calling?”

By: Harvey Miller, Red Rock Publishers What separates a leader who holds a title from one who holds a team? In Purpose Before Position, Dr. Vanessa Ervin, President and CEO of Carobell, argues the difference is whether purpose or position is steering. “Positional leaders rely on authority,” she writes. “Purpose-driven leaders rely on calling.” The […]
Why Accountability Comes Before Results: Kurt Fadden on Discipline, Mindset, and Leadership

When results fall short of expectations, the instinct is often to look for an external explanation: an unresponsive market, an unmotivated team, limited opportunities, or circumstances beyond anyone’s control. Those factors can matter, but they do not explain everything. Kurt Fadden, a real estate professional, sales coach, and speaker, emphasizes a different starting point for […]
Barclays CEO Details 5,000 Job Cuts as Profits Rise 12%

Barclays CEO C.S. Venkatakrishnan is overseeing plans to remove approximately 5,000 roles during 2026, even as third-quarter pretax profit rose 12%. Announced on October 22, the reductions reflect a broader cost-efficiency program involving AI and organizational restructuring. The figures clarify which functions are affected and how the bank expects to reduce costs. Key Takeaways Barclays […]
From Paris to Istanbul: Merri Jo Cowen to Keynote International MLS Forum on Global MLS Development

As Universal Consulting Opportunities (UCO) returns as Title Partner for the third consecutive year, Cowen will challenge international leaders to embrace locally relevant MLS development and greater connectivity. By KeyCrew Media When the International MLS Forum convenes in Istanbul November 16–17, 2026, Merri Jo Cowen will bring a perspective shaped by more than 40 years […]
AI Call Center Outsourcing Pricing in the Philippines: Why the Seat Survived

Automation was supposed to collapse offshore rates. Published bands have barely moved, because the work left on the floor is not the work that was automated. The rate card did not fall. Anyone who modeled AI call center outsourcing pricing in the Philippines on the assumption that software would drag hourly rates down has watched […]


